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Simply-Cuba and our associates Cuba Hotel Network,
owner of this site, takes very seriously the security of your personal
information, and especially your credit card information. We have chosen
Paybox, a leading on-line payment services provider, to process online
transactions. Paybox is used by over 700 web sites whose users benefit
from entirely secure transactions. All reservation data you submit to us
is taken through a SSL secure server.
All our hotels require
prepayment. Your credit card will be debited within 24 hours after
making your reservation. The charge will be in EURO currency and your
bill will state: Cuba Travel Network. The total charge
includes all room charges and taxes, as well as fees for access and
booking. Any incidental charges such as parking, phone calls and room
service will be handled directly between you and the property. Your
reservation is guaranteed for late arrival.
Once you have paid for
your reservation, the following cancellation policy applies:
If you
cancel the reservation 72 hours before your intended arrival date, we
will refund you the total amount that you paid for your reservation,
minus the amount of 15.00 EURO for administration fees.
If you
cancel the reservation within 72 hours or less of the date of arrival,
we will refund you the total amount that you paid for the reservation,
minus the amount of the first night of your intended stay for no-show
charges. Your bill will state: Cuba Travel Network.
Refunds will be credited to your credit card within 24 hours after
receiving your cancellation.
Check FAQ's about Online Payment on this
website.
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The
widest selection of hotels throughout Cuba.
